THE LK BLOG
THE LK BLOG
Shipping on Etsy can seem like one of the most complicated parts of owning an Etsy shop. You may feel slightly out of control when you hand your precious product to the postal office. You cross your fingers and hope you did everything correctly. All you want is for your item to arrive on time, safely in the hands of your customers. Today we will cover five ways to have the best shipping experience on Etsy. After we’ve covered the tactics, you’ll build confidence in shipping both domestically and internationally.
First things first, create shipping profiles for your listings. This will show your customer estimated delivery dates for each of your listings. Depending on where your shop is located, you’ll be able to do this in two different ways.
Calculated shipping is a feature that allows shipping costs to vary depending on where you and your customer are located. The cost of shipping is calculated by using your location, the buyer’s location, and the item’s size and weight.
Fixed shipping is a cost that doesn’t vary, you determine one shipping cost for each listing.
You’ll choose which type of shipping cost (calculated or fixed) when you set up your shipping profiles. You may just need one shipping profile for all your listings. In addition, you can create multiple shipping profiles depending on where you are shipping from and how long the processing time is.
In your shipping profile, fill out your processing time (the time it takes you to prep an order before it ships) and the carriers you will use for shipping. This will show your customer the date range in which they should expect their item. For instance, here’s an example of my free shipping profile that I use on over 300 of my listings. As I’m offering free shipping I will use the fixed shipping option.
Here’s a closer look at the shipping carrier I use. I use USPS First-Class Mail (2-6 business days).
Below is what the shipping estimates look like to the customer when you use shipping profiles. I took this screenshot on November 10th, 2021.
Notice that Etsy has to account for business days, so the number of days will be slightly longer than if Etsy didn’t have to account for business days and it was a straight calculation of days.
It’s a great idea to adjust your processing time when you get busy or get ahead. Feeling overwhelmed, or want to go on a trip? Just adjust your processing times in your shipping profiles, this will allow each customer to know when they can receive their items before they purchase.
If you already have orders that you don’t think you’ll be able to ship on time you can push back the shipping date. However, if you are ahead of schedule you can notify your customer that the package will arrive early. To adjust your ship by date navigate to:
Upgraded shipping means just that… a faster shipping time. It does not mean a faster processing time (the time it takes you to make the item before it ships). You can keep your processing time the same and just purchase a shipping label that has a faster delivery time. To offer upgraded shipping you’ll have to:
After enabling shipping upgrades, you can add them to individual listings or shipping profiles.
After you’ve enabled the shipping upgrade option you can add a shipping upgrade to your shipping profiles:
For instance, here’s my shipping upgrade to priority shipping:
Etsy wants to save you time and make shipping cost-effective. You should consider printing your shipping label via Etsy! You’ll be able to print it right at home and depending upon which service you use you can get a discount. I love the approx 30% off I get when I use Etsy shipping labels to ship First Class USPS.
Here are the carriers that partner with Etsy to provide shipping labels:
To purchase shipping labels on Etsy:
For instance, here’s how I get shipping labels on one of my orders, I use a label preset to save time:
You may find yourself getting comfortable with shipping within your country or region and then you receive an international order and you want to ensure every part of shipping is done correctly.
To make shipping internationally a smooth process, use Etsy shipping labels to ensure you have all the information necessary for your shipment. Here are some tips on shipping internationally with Etsy:
You can flag reviews that are just based on shipping experience. Etsy will review and take them down when necessary. Etsy knows you don’t have control over shipping carriers and this shouldn’t be reflected in your shop rating.
In conclusion, Etsy tries to streamline the shipping component of running an Etsy shop. Etsy offers discounted shipping rates, they can also notify customers of major shipping delays by carriers. The more orders you ship both domestically and internationally, the more you grow confident in the process. In addition, if you need a place to stay organized and have a daily view of your to-do list, download this daily planner for Etsy shop owners, here. Try not to stress too much about shipping, it can be complicated at times; however, with these tips, you will grow in confidence with every order that you ship to your excited customers!